Bridging the Communication Gap for Managers

Bridging the Communication Gap for Managers

Working with Others Who Don’t Communicate, Think or Work Like You

Training organizations, teams and individuals to communicate more effectively

Bridging the Communication Gap for Managers

Communication continues to be a challenge for even the most seasoned, educated, and experienced employees and managers. Camden Consulting Group’s one-day program, Bridging the Communication Gap for Managers, focuses on the variables that can have an adverse impact on communication between managers and those people whose performance they influence. This program also applies to communication challenges across functions, geographies, organizational layers, conference tables, hallways, computers, labs, and desks. Since communication styles affect every aspect of human interaction and organizational performance, knowledge of their characteristics and impact is key to working productively. Communication styles are the focus of Bridging the Communication Gap for Managers.

Process
Integrating research on emotional intelligence, Bridging the Communication Gap for Managers uses the Social Styles® Self-Perception Questionnaire to increase participant self-awareness related to their communication style and its impact on workplace relationships. Through a case study and large and small group activities, participants increase their ability to work more effectively within their own style and with styles that differ  from theirs, particularly the styles of their team members.  They also learn to manage the adverse impact of a style when it gets in the way of productivity.

Outcomes
Participants leave this program with:

•    Greater awareness of their communication style, its strengths and limitations, and its impact on workplace relationships and productivity.

•    Increased understanding of, and respect for, communication styles different from theirs, the strengths and limitations of those styles, and their impact on workplace relationships and productivity.

•    Greater ability to manage situations when the communication style of a team member interferes with the accomplishment of goals or objectives or has an adverse impact on relationships.

•    Enhanced ability to use communication style flexibility to positively impact individual and organizational performance and to build strong short-term and long-term relationships, inside and outside their business units and organizations.