Challenge

Camden Consulting Group worked with the COO of a fast-growing health-care provider who needed Human Resources to play a more strategic and significant role across the organization to increase HR’s effectiveness.

Approach

Camden partnered with our client to assess, design and implement a new HR operating model and supporting practices to enable a sustainable transformation of HR. The process involved:

• Assessing the situation through individual interviews, focus groups with key stakeholders, and benchmark data analysis
• Designing and facilitating a cross-functional team approach to model possible functional structures for HR
• Aligning organizational needs with the new structures, including executive team buy-in to the functional design
• Creating a new operating structure with clear roles and a custom HR competency model
• Designing a change-management and communication approach

Outcome

The result was the implementation of a new HR business partner model with new functional competencies, role definition and mutual accountabilities definition. This, along with the supporting change-management and communication has enabled the function to be more effective, shifting from reactive to proactive and providing more value in support of the organization’s strategy and growth. The executive team has adopted this new model and embraced the value added.

“achieve higher standards”